FAQ

How long will it take to receive my order?
For custom hand stamped pieces, it usually takes 1 to 2 weeks for me to create and ship your order. Orders will take longer during the months around Christmas, Valentine’s Day, and Mother’s Day.

What is your jewelry made of?
The materials for each piece are noted in their product description.

Can I add additional charms to a necklace?
Definitely! The add-ons section has listings for charms you can purchase along with your necklace. Please feel free to contact me if you have any questions about this.

Can I exchange my chain for a different length?
Sure! Just send back the item with a note telling me the size you would like, and then you will need to purchase the “exchange my item” listing to pay for the return shipping of the new item to you.

Can I have something stamped on the back of a charm?
I can only stamp on one side of the charms, unless otherwise noted in the product description.

Do you offer gift wrapping?
I do not offer gift wrapping, but all jewelry comes packaged in a box. Keychains are packaged in a small gift bag.

What do I do if my jewelry is tarnishing?
Sterling silver jewelry naturally tarnishes. Humidity causes this to happen faster. Your jewelry can be cleaned with a jewelry polishing pad or cloth, which are also available for purchase on the add-ons page. When you are not wearing your jewelry you should keep it in a sealed plastic bag in order to prevent tarnishing. Feel free to contact me if you have any other questions about this!